Privacy Policy

Last updated: 28 August 2026

This Privacy Policy explains how Arkiva handles personal data submitted through this website, enquiry forms, and related business communications.

Personal data we collect

When you contact us, we may collect your name, company, email address, phone number, enquiry details, and information about the assets or services you wish to discuss. Our hosting and security systems may also process standard technical logs needed to operate and protect the website.

How we use personal data

We use personal data to respond to enquiries, understand project requirements, prepare quotations, provide requested services, maintain business records, protect our systems, and meet applicable legal obligations.

Service providers and disclosure

Personal data may be processed by providers that support our website, email, security, professional advice, and service delivery. We disclose only information reasonably needed for the relevant purpose or where disclosure is required by law.

Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by applicable law and business record requirements.

Access and correction

You may request access to or correction of your personal data, or withdraw consent where applicable, by contacting info@arkiva.my.

Security

We use reasonable administrative and technical measures intended to protect personal data. No internet transmission or storage system can be guaranteed to be completely secure.

Contact

For privacy-related queries, contact info@arkiva.my for Malaysia enquiries or info@arkiva.com.sg for group enquiries.