Prepare
Confirm the asset scope, access conditions, loading requirements, collection timing, and customer contacts.
Collection & Chain of Custody
Secure Logistics
Planned collection and handover controls for retired IT assets moving from your site to the agreed processing location. Coordinated across Malaysia around your site access, asset volume, and handover records.
Overview
Control starts before the vehicle arrives.
Secure logistics depends on clear responsibilities, site access, packaging, asset handover, and exception handling. These details are agreed before collection so both teams know what is moving and how custody will be recorded.
The logistics scope can support individual offices, multiple locations, technology refreshes, relocations, and scheduled retirement programmes.
Approach
A documented handover from site to processing
Operational details are confirmed early to reduce delays and asset discrepancies.
Handover
Record the agreed quantity or asset information and document transfer of custody at collection.
Reconcile
Compare received items with the agreed records and report exceptions before downstream processing continues.
Documentation
Records defined around your project.
Deliverables are confirmed before work begins so stakeholders know what evidence will be available at completion.
Available within the agreed scope
- Collection schedule and site instructions
- Handover or collection record
- Asset or quantity reconciliation when scoped
- Exception record for discrepancies or inaccessible items
Vehicle, packaging, tracking, and security arrangements depend on location, volume, access, asset sensitivity, and the agreed quotation.
Common Questions
Planning this service.
These answers cover the points most often clarified during initial scoping. Final methods, records, and commercial terms are confirmed in the project proposal.
What information is needed before collection?
Arkiva needs the location, access window, estimated quantities, equipment types, packing condition, loading constraints, contacts, and the records expected at handover.
Can collections be coordinated across multiple sites?
A multi-site project can be scoped, subject to the locations, volumes, timing, access conditions, and available collection arrangements.
What happens if the collected quantity does not match the asset list?
The discrepancy should be recorded and reconciled under the agreed exception process before affected items proceed to data processing or final disposition.
Related Services
Related services
Combine services into one coordinated, documented IT asset retirement project across Malaysia.
Next Step
Start an EnquiryPlan a secure collection
Share your asset types, estimated quantity, location, timing, and reporting requirements. Arkiva will review the scope and contact you about the appropriate next step.